Is there a minimum crypto deposit threshold?
Yes, we currently only accept deposits above a certain threshold.
When copying your deposit address, please see the minimum deposit quantity (and amount) shown in the red warning block above the address before making a crypto deposit.
Please note that the quantity will be different for each token.
Example showing where to locate the minimum deposit threshold:
What happens if I make a crypto deposit below the minimum threshold?
Don’t worry, your deposit will still be received, however, it will be blocked.
To unblock your deposit, you can make an additional deposit (of the same token) to bring the sum of the deposited amounts above the minimum threshold value.
Once you reach the threshold with an additional deposit, the previous blocked deposits will automatically be unlocked. You can then proceed to complete the info-capture form for these deposits on the portfolio screen.