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I received a “New IP address detected” email while logging in and I don’t recognise that IP address?

If you logged in and received the email and are unsure, you can double-check your IP by googling "what is my IP?". IP addresses are prone to changing for users, e.g. they can change by using Wi-Fi or cellular networks. If you DIDN'T log in or still don't recognize the address but received a notification, contact us immediately.

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© EasyCrypto is a product of First World Trader (Pty) Ltd t/a EasyEquities which is an authorized financial services provider (FSP 22588), a registered credit provider (NCRCP12294) and a licensed over-the-counter derivatives provider (ODP 44). All trades on the EasyCrypto platform are subject to the legal terms and conditions to which you agree to be bound. Investing in crypto assets involves a high risk of loss.

There is no guarantee that investments in crypto assets will be profitable. Past performance is not an indication of future performance. The value of crypto assets is not guaranteed and can fluctuate based on market conditions. Before investing, EasyEquities encourages clients to fully familiarise themselves with the associated risks and take into consideration their respective ability to adopt risk prior to investing in crypto asset instruments. It is the responsibility of any persons wishing to acquire crypto assets using the EasyCrypto platform to observe all applicable legal requirements and tax consequences within the countries of their citizenship, residence, domicile, and place of business with respect to the acquisition, holding or disposal of the crypto asset, and any foreign exchange restrictions that may be relevant thereto.